Terms of use

Welcome to sagahandmade.gr and we would like you to carefully read the following terms of use The website is provided, as it stands, by sagahandmade.gr under the terms and conditions set forth in this notice. By visiting the website or using material from the website sagahandmade.gr, you accept the following terms. Please note that you are not permitted to use the Website if you do not accept the following terms.


The content and information provided by the Website, including design, logos, logos, graphics, texts, documents, photographs, databases and in general any distinctive signs and intellectual property of the Website, are the intellectual and industrial property of the Website. of sagahandmade.gr and are protected by the relevant provisions of Greek and Community legislation as well as international conventions. Exceptionally, the books, magazines, calendars, CDs and other products offered for sale are the intellectual property of sagahandmade.gr and / or third parties legally related to them such as publishers, legal entities and / or natural persons as beneficiaries of the relevant rights.


Our company reserves the right to modify the applicable terms. Users should check for any changes and continue or stop using our website accordingly. Continuing to use is tantamount to accepting modifications automatically.


Sagahandmade.gr precisely applying the principles of personal data protection, provided by International and European law governing issues related to electronic commerce (Directive 2000/31 / EC, Presidential Decree 131/2003) as well as the Law on protection of consumers (Law 2251/1994) which regulates issues related to distance selling and the relevant provisions of the Greek law (Law 2472/1997) for the protection of the individual and the protection of personal data as supplemented by its decisions Chairman of the Committee for Personal Data Protection, the P.D. 207/1998, 79/2000, article 8 of Law 2819/2000 and of European law with the directives 95/46 / EC and 97/66 / EC, states that it takes all reasonable measures for the fair handling and at the same time sufficient degree of protection and security of personal data. Our company undertakes that all personal data contained on our website will not be published, sold or in any way given / transferred to third parties not related to it, without your consent, only for market research purposes, with the exception of the application of relevant legal dictates and to the competent authorities only.


Also, young people under the age of 17 should obtain permission from their guardians before submitting their personal data as we do not consciously collect personal information on children under the age of 17.


Sagahandmade.gr, for the orderly execution and delivery of the order to the customer, obligatorily transmits to a third party (external cooperating third party courier service providers) its minimum personal data for the completion of the order. Specifically, the name, address, city, postal code and contact telephone number of the recipient can be transmitted in order for the order to be implemented in full without any particular problems being identified during delivery. In case of refusal of the customer’s consent for the above transfer, he must come to the site of sagahandmade.gr to receive the order so that the above transfer of minimal personal data does not take place.


Sagahandmade.gr aims at the maximum degree of accuracy of its products with the clear display of photos as well as descriptive data and comments. However, this website may have errors (typographical, numerical, imaging). The company does not guarantee the accuracy or completeness of the illustrations and descriptions or the reliability of any information mentioned in the respective product of this web portal.

Also, our website is not responsible for any redefinition of the selling price of the offered products, by their publishers, as well as for any graphic or numerical errors in the prices or other elements of the products.

Our company and its partners make every effort for the smooth and efficient operation of the website, without guaranteeing that despite the necessary, high level safeguards and protections, its operations will be uninterrupted and without any kind of error free of viruses and the like. data.

Also, the website of sagahandmade.gr is not responsible for illegal use of a credit card by a non-holder, as long as its loss has not been declared to the Bank as it is the responsibility of the Customer to keep it.


Use the product categories you want. Then, once you decide on the product you want to buy, you can place it in your shopping cart. By following the purchase steps from your cart you can order it easily and quickly. In case of difficulty in your purchases, you can call us at 2467042278 and place your order by phone.


Payment upon delivery of the products to your place by the method of cash on delivery.

You pay for your order with the delivery of the product at your place by the cooperating courier companies (Courier or ELTA). The charge is set at 2 euros plus VAT

Bank account deposit.

Piraeus Bank

Bank information is displayed if you select the payment method “Bank deposit”

Payment by credit or debit card.

You can use a VISA or MASTERCARD credit card issued by any bank or a debit card that supports electronic transactions. Transactions are made through a secure connection with the environment of Viva wallet. Upon completion of the transaction you will receive an email from the bank with the receipt of the charge. Sagahandmade.gr does not have access to your card details and does not store any information of this details. All transactions are encrypted with SSL protocol and RSA key 2048 bits.

Payment at the store.

Receipt and payment by cash or card at sagahandmade.gr


As a customer of sagahandmade.gr you have the opportunity to return the products you have chosen in case you change your mind or the product does not meet your expectations or is defective and worn.

After receiving your order, you have 14 calendar days to return a product accompanied by proof of purchase.

The product must be in the original state of receipt by you, ie in the original packaging, closed, intact and without damage.

In case of purchase via credit / debit card, your account will be credited with the value of the returned products as soon as they are checked.

An update will be sent via email upon completion of the process.

In case of cash on delivery, the refund will be made by deposit in a bank account of your choice immediately after receiving and checking the returned products.

For security reasons, the account holder must be the one whose name appears on the purchase receipt.

The sagahandmade.gr store must return the money within 14 days of receiving the cancellation request. However, it may be delayed to return the money if you do not receive the products or proof of return. The amount to be refunded in any of the above ways includes shipping costs and possible return costs.

In case the product violates the above terms of returns and is deemed unsuitable for return then it will be returned to the customer. Shipping costs will be borne by him.


The order can be canceled only if the product has not been sent to the customer. You can contact our store either by e-mail or by phone to cancel it. In case of payment by credit card, no cash is returned but the return is made through the bank to the customer’s credit card.

Protection of personal data

sagahandmade.gr ensures the observance of the principles of Personal Data Protection when using the services of this website regarding e-commerce and distance selling, in agreement and compliance with international, European and domestic Greek law and specifically with the provisions of N. 2251/1994 on consumer protection, Directive 2000/31 / EC and Presidential Decree 131/2003 on electronic commerce, as well as N. 2472/1997 for the protection of the individual and personal data as supplemented by the decisions of the Chairman of the Committee for Personal Data Protection, P. D. 207/1998 and 79/2000 and article 8 of N. 2819/2000 and Directives 95/46 / EK and 97/66 / EK.

Delete items

sagahandmade.gr expressly states that it is not going to make any illegal or improper use of your personal data and does not transfer in any way and for any reason to any third party personal data and information of users / visitors. Your personal information is permanently deleted at your request and is not given in any way to anyone. The submission of data for the purpose of using the services of sagahandmade.gr constitutes a position of responsible declaration of Law 1599/1986 and therefore any false declaration of data may draw the sanctions provided by article 22 par.6 of the law.

Minor visitors / users of this website may access its services only with the consent of their parents or guardians.

Personal data

Our company takes every possible care to receive from you your complete and correct information. Therefore, our company does not bear any responsibility in case any of its contractual or legal obligations are not fulfilled correctly and / or in a timely manner due to the sending of incorrect personal information by you.

In particular, any notice that will be made to the email address you have given us (eg for lack of product availability, etc.) will be considered valid even if it is not delivered to you due to an error in the information provided by you. The same applies to the communication and shipping address of the products as well as to the contact telephones. In any case, you are obliged to re-update your data every time a change occurs.

For your own better service and facilitation of your future purchases you should register as users of «sagahandmade.gr»When you first send an order request to our company, so when you first send an order request – visit you are asked to open an account with us and create a user profile (Name and e-mail), using of your own unique security codes (username & password). When you register as a registered user the company may also you as a registered user agree to install a system of session cookies solely for your identification as well as your transactions to create your history as a customer that appears on your personal page and is visible only to you. The above session cookies have the sole purpose of serving the best management of your profile and your transactions so that you do not have to declare your details from the beginning every time you visit sagahandmade.gr. Session cookies are deleted as soon as you are deleted by a registered user.

Our company collects your absolutely necessary personal data, exclusively and only in the context of conducting transactions with sagahandmade.gr and our communication with you for the completion of the transaction between us. In any case, you have the possibility of unimpeded access to your data as well as to request the deletion of your data. You also have the right to exercise at any time all your rights under Articles 11-13 of the law. 2472/1997. In any case, your data is kept by our company only for as long as you are a registered user of sagahandmade.gr and / or for as long as your transactions with us are executed and are deleted as soon as you are deleted as a user and / or the transaction with you is completed. .

Your personal data is not disclosed to any third party and is managed exclusively by our company, with the exception of:

Data relating to the execution and settlement of electronic credit card payments and
The data that are absolutely necessary for the execution of your order by the companies that cooperate with us.
All your data is protected and managed in accordance with the terms and rules of Greek law and especially of law 2472/1997, and our company strictly follows all the rules established by the relevant legal framework. Also, all your data, data and transactions are governed by the principles of confidentiality of communications (electronic and non-electronic) and commercial transactions and all necessary measures are taken to protect and ensure their confidentiality during transmission and / or and execution of transactions.

The user – consumer – member of sagahandmade.gr should also safeguard the confidentiality of his data and not make disclosures to third parties (even through his negligence) or grant the use of their data by third parties. It is also recommended to change the user password (password) at regular intervals. The company reserves for any loss due to faulty breach of the above obligations of the user – consumer – member sagahandmade.gr. Finally, in order to complete the ordering process, you accept the sending of automated or personalized e-mails both directly to your PC and in person to the e-mail address that you have notified us, as well as any telephone communication to the telephones you have notified us, from the employees of our company.

Cookies we collect:

We use cookies on our Website to manage your login sessions, to provide personalized websites and to customize your advertising and other content to reflect your particular needs and interests. Cookies can also be used to compile anonymous, aggregate statistics that allow us to understand how the public uses our website and help to improve its structure and content. We cannot verify your personal identity from this information. You can modify your browser settings to reject some or all of the cookies, except the absolutely necessary ones. Be aware that some features are only available through the use of cookies and if you choose to opt out of cookies, these features may not be available. Generally there are the following categories of cookies used on our website.

  • The necessary, otherwise, absolutely necessary cookies, are essential for the proper functioning of our website, allow you to browse and use their functions, such as access to safe areas or use the shopping cart. These cookies do not recognize your personal identity. Without these cookies, we can not offer effective operation of our website.
  • These cookies allow our website to remember user choices such as username, language or region, to provide enhanced and personalized features. They can also be used to provide user-requested services, such as video viewing or social media use. The information collected by these cookies may become anonymous and it is not possible to track browsing activity on other websites. If you do not accept these cookies, the performance and functionality of the website may be affected and your access to its content may be restricted.
  • These cookies collect information about how visitors use our website, for example, which pages they visit most often and whether they receive error messages from websites. These cookies collect aggregate, anonymous information that does not identify a visitor. They are used exclusively to improve the performance of a website. Along with our company’s internal statistics system, Google’s external Analytics application also helps provide statistics.

This cookie policy may be modified at any time. It is recommended that you refer to this regularly for any differences.